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1. Dell xps 13 2012 battery replacement drivers#
2. Dell xps 13 2012 battery replacement driver#
3. Dell xps 13 2012 battery replacement full#

The support representative, Jeanette, apologized for the issues but I was pretty unhappy and pretty much ignored her e-mails and phone calls. I didn’t get a response to that request until Wednesday, but by that time my laptop had shipped. I kept trying but finally just bailed and sent in a request via e-mail. So I tried again and hit “home” which put me in a queue for about 30 minutes until the call was unceremoniously dropped. Once I worked my way through their automated system until I got to the question “is this for home or business?” and when I hit “business” I was told to call back on Monday during their normal hours. I ended up spending nearly two hours trying to reach a human being at Dell. This was on a Saturday and my laptop had not yet shipped, so I wanted to make sure they corrected the shipping address before that went out. It wasn’t until I saw the packaging spread across my front yard that I realized what happened, and found that the VGA adapter had been chewed into two pieces. I didn’t realize it had come, so I left it there. So, when my first shipment arrived (a spare power supply and a VGA adapter) it was left on my front porch. I’m not sure if this was due to security reasons, but they were unaware of one thing: I own large dogs, one of which likes to gnaw on electrical cords. Dell decided to ship my packages to my billing address (my home), even though I had specified a separate location.

Dell xps 13 2012 battery replacement full#

Now, when I order things on-line, I have them shipped to the office since we have a loading dock in the building with a full time shipping manager who can sign for things.

Like Apple, some of the accessories I ordered shipped in advance of the laptop itself. Here is where I hit my biggest issue with the whole process. I ordered the laptop and a number of accessories, and in short order received a confirmation e-mail with links to track the progress of the order. It’s very similar to ordering on the Apple store website. Simply visit the website and configure your system.

The ordering process was pretty straightforward. I ordered one, and I thought I’d share my experience here.

Dell xps 13 2012 battery replacement drivers#

This device is very similar to a MBA, and I was excited to read that Dell had worked hard with the vendor of the trackpad to optimize the drivers for Ubuntu. Quite frequently, in the middle of typing something, the cursor would jump to some random part of the document when my palm barely brushed the trackpad.īut in any case, it worked well enough that I could use Ubuntu when I was on the road.īack in December I learned that Dell was releasing an Ubuntu optimized version of its XPS 13 laptop.

Dell xps 13 2012 battery replacement driver#

For example, the trackpad driver under Ubuntu wasn’t nearly as smooth as it was under OS X, and it was extremely sensitive, having little of what is called “palm detection”. I was able to use it mainly booted to Ubuntu, but there were certain things that were a little bothersome. The last remaining piece of Apple equipment I used frequently was an 11-inch MacBook Air (MBA) that I would dual boot with OS X and Ubuntu. Over the last year or so I’ve managed to divest myself of most of my Apple products in a project I call #noapple.